Privacy Policy

ACCESSIBILITY

  • If you are having any trouble accessing this Privacy Policy or our website, please email us at support@v88pay.com.

Introduction

  • V88Pay (“we,” “our,” or “us”) collects and processes information about you as described in this Privacy Policy (this “Policy”). In this Policy, the term “Personal Information” refers to information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular individual, household, or device. We are committed to protecting the privacy of those who interact with us. This Policy contains details about how we collect, use, and share Personal Information that we obtain from and about you when you interact with us. Please read this Policy carefully.

Applicability

  • This Policy does not apply to job applicants or our employees. Whenever you interact with us on behalf of another individual or entity (for example, by providing or accessing Personal Information about another individual), you represent that your interactions comply with applicable data protection laws. You assume sole responsibility for any violation of privacy laws resulting from a failure to inform others about how their Personal Information will be processed or to obtain any necessary consent.

What Personal Information Do We Collect?

1. Sources of Information

  • Information You Provide We may collect Personal Information from you directly—for example, when you fill out forms on our website, use our services, sign up for our programs, respond to surveys, enter contests, or otherwise communicate with us. This can include demographic information (e.g., zip code, age) or other data that identifies, relates to, describes, or could be linked to you.
  • Information Collected Automatically We may also collect Personal Information by “passive” means, such as when you browse our website or use our mobile application. This may include your IP address or browsing patterns, which help us analyze trends, administer our website, and gather broad demographic information for aggregate use.
  • Social Media Our website or mobile app may link to social media platforms (e.g., Facebook, Twitter). If you connect with us through a social platform (e.g., send us a direct message), we may collect information like your screen name, profile picture, and contact info so we can respond. Social media platforms may also collect data from you—please review their own privacy policies and settings.
  • Information from Third Parties We may receive information about you from third parties, such as service providers, content providers, or background-check companies (as permitted by Visa®, MasterCard®, or local regulations).

2. Categories of Personal Information We Collect

We may collect the following types of Personal Information:

  • Identifiers: Name, alias, postal address, country of residence, unique personal identifier, IP address, email address, account name, phone number, social media IDs, government-issued ID numbers (e.g., Social Security, driver’s license, passport).
  • Financial Information: Bank account details, credit/debit card numbers, tax ID, or other financial data needed for payment processing.
  • Protected Class & Demographic Info: Age, gender, sex, citizenship, or date of birth.
  • Commercial Information: Purchase history, products/services considered, creditworthiness.
  • Internet Activity: Browsing history, interactions with our site or application.
  • Geolocation Data: Approximate location (e.g., via IP address or mobile device).
  • Audio/Visual: Recordings of customer service calls or security camera footage if you visit our premises.

How Do We Use Your Information?

  • Enable Interactions We use your data to facilitate transactions, deliver services, provide support, respond to inquiries, and communicate about your account or data practices.
  • Internal Business Purposes We evaluate and improve our services, conduct audits, maintain business records, perform research, and develop new offerings.
  • Legal, Safety, or Security We may process your data to comply with legal obligations, protect our rights, detect and prevent fraud, or address potential security issues.
  • Consent-Based Uses If you consent, we may use your data for specific purposes not otherwise described here.
  • Marketing We may use your Personal Information for promotions, surveys, and marketing communications, including short-term, transient use or contextual customization. If you prefer not to receive marketing emails, you can opt out at any time.
  • When we de-identify, anonymize, or aggregate data, it no longer constitutes Personal Information, and we may use it for any lawful purpose.

With Whom Do We Share Your Personal Information?

  • Affiliates & Subsidiaries We may share your data with our corporate affiliates and business units.
  • Third-Party Service Providers We may share Personal Information with trusted partners (e.g., Visa®, MasterCard®, IT hosting, analytics, marketing providers) who assist in our business operations. These providers only receive the data necessary to perform their services and are contractually prohibited from using it for their own marketing.
  • Business Partners We may share your data with partners for completing requested transactions or promotions in which you participate.
  • Legal & Security We may disclose data to law enforcement, regulators, or others if required by law, or to protect our rights, property, or safety.
  • Corporate Transactions If we sell or merge part or all of our business, or go through a similar transaction, Personal Information may be transferred to the acquiring entity.

We may also de-identify or aggregate data and share it freely.

Children’s Privacy

  • Our services are intended for individuals 16 years of age and older. We do not knowingly collect Personal Information from children under 16. If you believe we have inadvertently done so, please contact us at support@v88pay.com, and we will delete the information.

Cookies & Online Analytics

We use cookies and similar technologies (e.g., web beacons) to:

  • Remember who you are and personalize your experience
  • Track site usage and gather analytics
  • Manage notifications and measure marketing effectiveness

You can set your browser to refuse cookies, but some site features may not work properly. We do not respond to “Do Not Track” signals at this time. Our site may link to external websites (including social media platforms); we are not responsible for their content or privacy practices.

Security

  • We use reasonable technical and organizational measures to protect your Personal Information. However, no transmission method or electronic storage is completely secure. If you believe your account has been compromised, please contact us immediately at support@v88pay.com.

Changes to This Policy

  • We may update this Policy from time to time. The current version will be effective when posted. If you continue using our services after an updated Policy is posted, it means you accept the new version. When required by law, we will notify you or seek your consent for material changes to how we handle previously collected data.

Contact Us

If you have questions about this Policy or wish to opt out of promotional communications, please contact us at:

  • Email: support@v88pay.com

Your California Privacy Rights

  • If you are a California resident, this section applies to you. Otherwise, these rights do not apply.

Summary of Personal Information Collected

  • In the last 12 months, we may have collected the categories of Personal Information described above. Please see “What Personal Information Do We Collect?” for more details. We do not sell Personal Information.

Your California Rights

  1. Right to Know: You can request information about the categories of Personal Information we have collected about you, the sources, our business purpose for collection, and any third parties with whom we share data.
  2. Right to Delete: You can request that we delete the Personal Information we have collected from you.
  3. Right to Opt Out of Sale: We do not sell your Personal Information.
  4. No Discrimination: We will not discriminate against you for exercising these rights.

Verification & Authorized Agents

  • To exercise these rights, contact us at support@v88pay.com. We will verify your identity or the identity of your authorized agent as required by law.

Programs

  • From time to time, V88Pay may offer voluntary programs (e.g., partner programs, reseller opportunities). By enrolling in these, you may provide additional Personal Information (e.g., name, age, business details), which we will use to administer and personalize your experience.

Last Updated: February 13, 2025

Disclaimer:

  • This Privacy Policy template is provided for informational purposes only and may not cover all legal requirements for your specific business. Always consult with a qualified attorney to ensure full compliance with applicable laws and regulations.